Track your GlassGlow order
When your shipping method includes tracking, you will receive a link or the available information once the carrier generates it.
- Find the confirmation or shipping email for your purchase.
- Open the secure order-status or tracking link included in that email, if available.
- Check that the link belongs to GlassGlow, Shopify, or the stated carrier before entering any information.
Still no information showing?
Tracking may take some time to show the first movement after the carrier receives the shipment data. Update frequency depends on the logistics operator.
I can't find the link
Check your spam folder. If you still cannot find it, email soporte@glassglowstore.com and include your order number and the email address used for the purchase.
Do not send passwords, access codes, or full card details.
Delivery issues
If tracking shows an issue, a delivery you do not recognize, or the package arrives damaged, contact us so we can review the case with you.